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FAQs

  • What classes are offered?
    Our studio provides a diverse timetable designed to suit all ages and fitness levels: Membership Weekly Timetable: Zumba, Zumba Gold, Konga, Burn, Salsation, Bolly Fit, Urban Fit, Pilates, and Yoga. Kids Programs: Zumba Kids and Term-based Creative Dance, Mums & Bubs class Special Programs: Latin Dance, themed sessions, guest instructor workshops, Breathwork & Healing, and more. Events: Larger community events hosted by Malzak Fitness at external venues to bring people together through movement and celebration. Please note: Classes are subject to change. For the most up-to-date schedule, visit our website pages: Timetable, Classes, Adult Classes, Kids Classes, and Events.
  • Is prior experience required?
    No. All classes are suitable for beginners as well as experienced participants. Instructors provide modifications to accommodate varying levels of fitness and ability.
  • What is the booking process?
    Membership Timetable Classes: Bookings open 14 days in advance of each class. Places are limited to maintain quality and safety; early reservations are strongly recommended. Special Classes & Workshops: Payment is required at the time of booking to secure your place.
  • What is the cancellation / refund policy?
    Membership Timetable Classes : Bookings may be cancelled up to 8 hours prior to the scheduled start time. Cancellations made within 8 hours, or failure to attend, will incur a $6.50 late cancellation/no-show fee. This policy ensures fairness and allow other members the opportunity to book into limited class spots. Special Classes & Workshops : Due to limited capacity and advance payment requirements, bookings for special classes and workshops are non-refundable. Transfer options may be available depending on the specific session. Please refer to the class details for full information.
  • Is a trial pass available?
    Membership Timetable Classes: A 1-Week Trial Pass (normal rate: $45.00) provides unlimited access to membership classes within a seven-day period. This pass enables new clients to evaluate the studio prior to committing to an ongoing membership or pass.
  • What memberships are offered?
    For the Membership Timetable Classes: Memberships are offered on a 3-month contract with no joining fee. MOVE Membership – Access to 3 classes per week VIBE Membership – Unlimited weekly classes 10-Class Pass – Flexible attendance, valid for 2 months (refer to Membership Page for the rates)
  • Can memberships be suspended or cancelled?
    Memberships may be suspended for a minimum of 1 week and up to 8 weeks per calendar year. If a membership is cancelled prior to the completion of the 3-month term, a $99.90 cancellation fee will apply.
  • Can non-members attend Membership Timetable Classes?
    Yes. Casual participation is available at $25.00 per class, payable upon booking.
  • What should I bring to class?
    Please bring a water bottle, comfortable workout clothing, supportive sneakers, and a sweat towel. For yoga or floor-based classes, you are welcome to bring your own yoga mat, or you may use the mats provided at the studio.
  • Are children permitted in adult classes?
    Membership Timetable Classes: Children aged 15 years and above may attend if registered as participants & approved by parent/guardian. Kids’ Classes: Age requirements vary — please refer to the details of each class for suitability. Special Classes & Workshops: Generally not open to children; however, age eligibility will be specified in the class information.
  • Is photography or videography conducted during classes?
    Yes. Photography and videography may occasionally be undertaken for promotional purposes. Clients who do not wish to appear in such materials must notify management in writing.
  • Are private or corporate sessions available?
    Yes. Tailored programs are available for workplaces, schools, and private groups. Please contact the studio to discuss requirements.
  • What facilities are provided?
    The studio is equipped with: Premium sprung floor (joint-friendly) Elevated stage for instructor visibility Professional sound and mood lighting system Zen Lounge area for relaxation and community connection Kitchen Bathroom and shower amenities Free on-street parking (members are asked to park respectfully and considerately without inconveniencing the neighbours & other road users)
  • Is the studio available for rent?
    Yes. Studio hire is available on a case-by-case basis. For enquiries, please contact us at contact@malzak.com.au
  • How can I remain informed?
    Clients may remain updated by subscribing to our mailing list and following Malzak Fitness on Instagram, Facebook, TikTok, and YouTube under the handle @malzakfitness.
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