Privacy and Confidentiality Policy
At Malzak, we are committed to respecting your privacy and maintaining the confidentiality of any personal information or data you provide when visiting our website www.malzak.com.au (the "Site"). This Privacy and Confidentiality Policy explains how we collect, use, and protect your personal information, as well as our commitment to keeping your information confidential.
By using our Site, you consent to the collection and use of your information as described in this policy.
By using our Site, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect personal information from you when you interact with our Site, including but not limited to:
- Personal Details: Name, email address, phone number, and other contact information provided when signing up for classes, events, newsletters, or inquiries.
- Payment Information: Credit card details or other payment methods processed securely through third-party providers when making a booking or purchase.
- Usage Data: Information such as your IP address, browser type, device type, and browsing activities collected via cookies and similar tracking technologies.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Providing Services: To process your bookings, registrations, and inquiries for our fitness classes, events, and other services.
- Communication: To respond to your inquiries, provide customer support, and send updates, promotional materials, or newsletters (if you have opted in).
- Payment Processing: To handle payments for bookings, merchandise, and services provided through the Site.
- Site Improvement: To analyze and improve our website and services, providing a better user experience.
3. Confidentiality of Your Information
We understand the importance of confidentiality and are committed to safeguarding the personal data you share with us. The information you provide will not be shared with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers, such as payment processors, email marketing services, and other vendors necessary to operate our business. These providers are obligated to keep your information confidential and use it only for the purpose for which it was shared.
- Legal Requirements: We may disclose personal information if required by law or to comply with a legal process, such as a subpoena, court order, or other legal obligation.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and other technological safeguards. However, no data transmission over the internet is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to collect data about your visit to help enhance your user experience, track trends, and improve our Site’s functionality. You can adjust your browser settings to refuse cookies, though some features of the Site may not work properly without them.
6. Your Rights and Choices
You have the right to:
- Access and Update: Request access to the personal information we hold about you, and update or correct any inaccuracies.
- Delete Your Information: Request that we delete your personal information, subject to certain legal requirements.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by following the link provided in each email or by contacting us directly.
7. Third-Party Links
Our Site may contain links to external websites that are not operated by us. This Privacy and Confidentiality Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy and Confidentiality Policy
We may update this policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. Any updates will be posted on this page, and the effective date will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy and Confidentiality Policy or the handling of your personal information, please contact us at:
MALZAK Fitness
Email: [email protected]
Phone: 0435 956 190
Address: Brisbane, Queensland
MALZAK Fitness
Email: [email protected]
Phone: 0435 956 190
Address: Brisbane, Queensland